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Terms and conditions of service

Last updated: October 23, 2026

1. Purpose

These Terms and Conditions govern the use of TuGym ("the Service"), an online gym management system provided by infoguille.com ("the Provider"). By registering a gym or using the Service, the account holder ("the User") declares to have read and accepted these terms in full.

2. Description of the Service

The Service allows the User to manage the gym's members, plans, payments, workouts, announcements and statistics, and to offer members read-only access. The Provider may add, modify or discontinue features in order to improve the Service.

3. Account and access

The User is responsible for the accuracy of the registration data, the confidentiality of the credentials and all activity carried out from the account and from the staff accounts the User enables. The User shall notify the Provider immediately of any unauthorized use.

4. Plans and prices

The Service offers a free plan with a member limit and paid plans with higher limits, whose prices are published on the site in US dollars per month. The Provider may change prices with prior notice, effective from the following period.

5. Payment, expiry and suspension

Paid plans are paid in advance per period through the payment methods indicated by the Provider. If the period expires without payment, the account enters a grace period; once it ends, the Provider may suspend access until payment is made. Amounts paid are non-refundable.

6. Member data

The personal data of members that the User uploads to the Service is the User's responsibility, who acts as the data controller under Uruguayan Law No. 18,331 on Personal Data Protection and its regulations. The User declares to have the members' consent for such processing. The Provider acts as data processor: it uses the data solely to provide the Service, does not sell or transfer it to third parties and applies reasonable security measures, including encrypted connections, data separation between gyms and periodic backups.

7. Acceptable use

The User shall use the Service in accordance with the law and these terms. It is forbidden to use it to send unsolicited communications, upload unlawful content, attempt to access other gyms' data or disrupt the system. Breach entitles the Provider to suspend or terminate the account.

8. Availability

The Provider will endeavor to keep the Service continuously available, notwithstanding interruptions due to maintenance, failures of third-party infrastructure providers or force majeure.

9. Limitation of liability

The Service is a management tool. Business decisions, collection from members and the gym's obligations are the User's sole responsibility. In no event shall the Provider's liability exceed the amount paid by the User in the three months prior to the event giving rise to it.

10. Account closure

The User may request account closure at any time. The Provider may retain information for the period required to comply with legal obligations and will then delete it.

11. Intellectual property

The software, the TuGym brand and the contents of the Service belong to the Provider or its licensors. The User retains ownership of the data it uploads.

12. Changes

The Provider may amend these terms. Changes will be published on this page with their update date; continued use of the Service implies acceptance.

13. Governing law and jurisdiction

These terms are governed by the laws of the Oriental Republic of Uruguay. Any dispute shall be submitted to the competent courts of the Oriental Republic of Uruguay.

14. Contact

For questions about these terms or data processing, the User may contact the Provider via WhatsApp at +598 94 784 828 or through infoguille.com.

Legal notice

TuGym is a product by infoguille.com. The information published on this site is for information purposes and does not constitute a binding offer; the applicable conditions are those stated in these terms and in the pricing section at the time of subscription.